We do not accept any return or exchange unless the item you purchased is damaged in delivery. Thus, we invite you to check the condition of the packaging of the item and to report any deterioration that suggests damage to it.
if you receive an item damaged on delivery, it is imperative to report it to the delivery person. You have the option to refuse it at this time. In this case, we ask you to take pictures allowing the observation of the damage and to communicate the damage to us by telephone on 0041 (0) 78 215 12 22.